I design services, products, experiences and brands. I work with people, teams and organisations who are working to make things better for people.
I’m currently working with
Caja – working alongside behavioural science, data analytics and business transformation experts to design and deliver behaviourally informed service improvement to organisations across the health, education and private sectors.
Service DesignOther examples of my work
Thrive by Design – leading the Inclusive Digital Transformation team, working on projects across the NHS to improve people’s access to and experience of digitally enabled healthcare services.
Service Design
HMPPS – Working with both the Prison and Probation Digital Teams on the Probation Reform Programme.
Service Design
Sheffield Design School – Exploring how to make design accessible to people in non-design careers.
Service Design
Digital Health Lab – Supporting people to gain the access, skills and confidence needed to engage with digital health services.
Service Design
South Yorkshire Housing Association – Redesigning tenant facing services while making them available online.
Service Design
Jay Brazier – Designing a brand & visual identity for my wife’s new freelance health and beauty business.
Brand Design
65 High Street – Designing a community space to help people connect and improve their health & wellbeing.
Experience Design
MindWell – Making mental health information accessible and inclusive for people living in Leeds.
Service Design
Make It Click – Designing a service to help people with limited digital skills access online learning resources.
Service Design
Comoodle – Creating a place for community organisations to share their stuff, space & skills with each other.
Service Design
Elefriends (now Side by Side) – Supporting a safe, online space for people to share their feelings and support others who are feeling low.
Service Design
Hastings Pathfinder – Understanding and supporting the homeless community in Hastings access the health support they need.
Service Design
vInspired – Supporting young people to gain skills while helping their communities by volunteering.
Service Design